Customer Service is Our First Job

3/19/2021 (Permalink)

Our customers are the most important part of our business.

We take customer service and attention to detail very seriously, and it shows to our customers. When we have a repeat customer or a referral from happy clients, it makes our day. You're the most important part of what we do here at SERVPRO. Restoring homes and businesses after fire and water damage is vital, but it's the people we like to help most. 

SERVPRO of Indianapolis West believes that happy clients are the key to success. We wouldn't be here if it weren't for you. Returning your life to normal after a disaster is our primary focus. Here are just a few of the customer testimonials we received after service. 

David B.

"I have used SERVPRO West for both commercial and residential cleaning. I would not have used the residential had not the commercial went well. It truly went well, and I was very happy with the technicians as they treated my furniture as if it were their own. I had some antique pieces, and they handled them with great care and wore gloves and masks. The next time I need cleaning services, I will call SERVPRO West as they are the best."

Vicky G.

"I wanted to tell you how happy I was with the cleaning your employees did at my house. I could tell that they take pride in their work and go above and beyond just the bare minimum. There were small touches I really appreciated, like some arranging of decorative items in a very nice and caring way. I just felt taken care of by your people." 

Emily S.

"When we had significant water damage to our carpet, we contacted SERVPRO. They were able to come out very quickly and were so nice. They are so knowledgeable and are so efficient. I would highly recommend them to anyone! You will be in good hands!"

Online Presence

Excellent customer service is paramount in today's world. Customers research businesses online before they visit or buy from them. Having easy access to the web has radically changed the way people shop for almost everything today. If your business is not performing well, the potential customers will know about it before they ever call you. Buyers value online reviews and will make an informed decision based on what others have said about you.

Always here To Help

Here at SERVPRO, we strive for excellent customer service every day. One way we do this is by promptly answering your phone call, day or night, 24/7. Our office manager is onsite to take all incoming calls and answer your questions during the daytime hours. After regular business hours, we always have a live SERVPRO representative ready to assist you. If your call is an emergency, then you're immediately connected to our on-call teams.

Call The Company That Cares

If your home or business should suffer from water damage or fire damage, call the restoration and cleaning pros at SERVPRO of Indianapolis West. Whether it's in the middle of the night, a holiday, or on the weekend, we are ready to assist you in your damage cleanup and restoration. No job is too small, and no job is too big. We can handle it all at SERVPRO of Indianapolis West. Call or click here to contact us, 317-243-3149