What to Do if You Have to Wait for Service After a Storm in Indianapolis

7/22/2018 (Permalink)

Heavy storms can leave your Indianapolis home or business flooded.

When a major storm event occurs, widespread flooding will likely accompany it. Whether it's a deep freeze in the winter causing broken pipes or torrential spring and summertime rain overwhelming sump pumps, these devastating storms can leave hundreds or thousands of homes and businesses damaged and flooded.

Beware of the door-to-door salesman

Watch out for door-to-door sales companies wanting to service your home. Always make sure you hire a reputable restoration company recognized in the industry. Do not pay in advance for any service to these door-to-door companies. They’re usually not prepared or able to handle your claim.

Patience is a Virtue

Many so-called contractors out there look to make a quick buck and take advantage of homeowners at their most vulnerable time. Honest and reputable companies will have well-marked service vehicles and uniformed crews that and can provide business insurance and customer testimonials. They should also give you straightforward and easy to understand answers and be able to explain the restoration process fully.

Immediately after major storm events, restoration companies are inundated with emergency service calls to cleanup and dry out homes and business. These extreme storms are rare, and when they happen, you may have to wait for your property to be serviced. We wish we could get to everyone all at once, but unfortunately, that’s just not possible. Our emergency service crews work 24 hours a day after these storms to restore your home or business. While you may have to wait for service, there are some things you can do until help arrives. Always think “Safety First” and use extreme caution after storm and flooding damage.

What You Can Do Until Help Arrives:

Be extremely careful and make sure it’s safe to enter a wet area.

Avoid going into rooms with wet and sagging ceilings.

Avoid using any appliances or electronics that may be wet.

Remove excess water by mopping and blotting, Do not use your house vacuum.

Remove or elevate small items from the floor that can be damaged by standing water.

If possible, remove excess water from wood furniture with a soft towel.

Remove couch and chair cushions and place them in a dry space.

Use aluminum foil or small wood blocks between furniture legs and wet carpeting. This will help prevent the stain in furniture legs from transferring to the carpet.

If possible, turn on the air conditioning; this helps remove moisture from the air and promotes drying.

Pickup rugs from the floor or carpeting and put them in a dry room.

Remove paintings and artwork to a safe, dry place.

Gather loose items from floors. This will make a more safe environment and help keep them dry.

Reasons to use SERVPRO of Indianapolis West to restore your property:

SERVPRO is a trusted leader in the fire and water cleanup and restoration industry.

SERVPRO of Indianapolis West is locally owned and operated and part of the Indianapolis community.

We are also part of a national network of over 1,700 SERVPRO franchises, which enables us to respond quicker and with more resources.

When major storm events occur, we can call on our special Disaster Recovery Teams strategically located throughout the Midwest.

We have agreements with most insurance companies in central Indiana and will help you process your insurance claim.

We will explain our process up front so that you know our every step and what needs to be done to ensure your property is fully restored.

We monitor and document the drying process to ensure your home is completely ready.

Our restoration technicians are certified and have continuing education in the industry.

You will have only one point of contact throughout the process. SERVPRO of Indianapolis West will manage all phases of the project from beginning to end.

You can always contact us 24/7 for emergency service . We are always available to answer any questions you may have.