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September is National Preparedness Month

September is National Preparedness Month, and the Indiana Department of Homeland Security encourages Hoosier families and businesses to review your safety plans in the event of a disaster. Here in central Indiana, the most common occurrences are tornadoes, fire, flooding, and winter storms. Become aware of disasters that could occur in your area and learn what to do to stay safe.

Disasters happen everywhere, take time to prepare. Everywhere in the United States is at some risk for a natural disaster, whether it be from flooding, fire, or storms. It is essential that you understand the risk in your area and develop preparedness and mitigation plans, and take action.

We can handle any size job.

SERVPRO of Indianapolis West can handle any size restoration job that comes our way. From two-story water damage to twenty-story water damage, and everything in between. We are the only property restoration company in Indianapolis you'll need. One call to our local Indianapolis office, and we'll be onsite immediately. If necessary, we can scale up with the resources of more than 1,700 Franchises nationwide; no disaster is too big. We're part of a network of SERVPRO franchises that come together and work as one for large scale events. 

Giving Back To Our Community

"Why SERVPRO" because we care about the community. SERVPRO of Indianapolis gives back to the community in many different ways. We volunteer with the American Red Cross to install smoke alarms, with community managers to help pick up litter and clean streets, and we participate in Community Day events for the public. We enjoy connecting with the community and educating people on fire and water safety tips. We have partnered with the local fire departments and the American Red Cross to reach out and be involved within our communities. We believe that giving back is the best way to say thank you for helping SERVPRO of Indianapolis be a success.

Customer Service Is Our #1 Priority

We take customer service and attention to detail very seriously, and it shows to our customers. When we have a repeat customer or a  referral from happy clients, it makes our day. You're the most important part of what we do here at SERVPRO. Restoring homes and businesses after fire and water damage is vital, but it's the people we like to help most. Returning your life to normal after a disaster is our primary focus. SERVPRO of Indianapolis West believes that happy clients are the key to success.

We're always here to help.

Here at SERVPRO of Indianapolis West, we strive for excellent customer service every day. One way we do this is by promptly answering your phone call, day or night, 24/7. During the daytime hours, our office manager is onsite to take all incoming calls and answer your questions.

Water and fire damage doesn't always happen during the day, and that's why we always have our office phones attended to by a qualified SERVPRO representative.  If you need emergency service, our crews are prepared and ready to serve.

We're Always Ready For Whatever Happens

"Why SERVPRO" because we're ready for whatever happens. SERVPRO of Indianapolis West is always ready to respond when you call us. Whether it's a water loss emergency late at night, or a fire and your home or business needs secured, we're just a phone call away from being there for you. Our crews are always on standby and ready to respond. Our office always has a live person to answer your call and help with your questions. Sometimes service isn't needed immediately and can be scheduled appropriately, most often though, the faster we're notified, the quicker we can arrive and lessen the damages with our priority response. Call SERVPRO of Indianapolis West day or night 24/7 for emergency service.

"Like it Never Even Happened"

"Why SERVPRO" because we make it "Like it never even happened." SERVPRO of Indianapolis West specializes in fire and water cleanup and restoration. Our "restore vs. replace" mentality, means we strive to repair and restore your property its original condition. This keeps restoration costs down, saves you money while preserving precious heirlooms that can't be replaced. SERVPRO of Indianapolis West understands your families furniture, keepsakes, and other belongings make your house more than a structure; they make it home. We'll treat your family with empathy and respect and care for your property. Since we're locally owned and operated, we're able to react quickly in the Indianapolis and surrounding areas.

Apartment Fire in Indianapolis

SERVPRO of Indianapolis West can handle all jobs big or small. No job is too big for us. When fire and water damage happens to large commercial buildings, we're the company to call. Our office is prepared when you call with an emergency, we respond immediately. When a disaster like this happens, it's critical to secure the area and make sure the tenant's property is safe. Emergency board up and structure security is essential minimizing damage deter looting. We can even arrange for 24-hour onsite security if necessary. Our emergency board up crews are always available, 24 hours a day 7 days a week.

Clean Homes Sell Faster

"Why SERVPRO?" because clean homes sell faster. If your home is on the market, buyers want to see a clean and inviting home. SERVPRO of Indianapolis West can help you get your home ready to sell. We specialize in mold mitigation, water removal, structure dry our and dehumidification. Carpet and hard floor cleaning is a must-do when selling your home. Our carpet and floor cleaning technicians will make the home beautiful and smell fresh for you very first walk-through with potential buyers. Another of our services is to smoke and soot removal. If cigarette smoke smell is a problem, we can make it "Like it never even happened."

Water Damage in Indianapolis, IN

The water damage seen in this photo is coming from the garage ceiling of this Indianapolis home. An upstairs bathroom faucet leak inside the wall caused the damage shown here. Water leaks and the damage they cause can happen at anytime and just about anywhere. The water supply lines in a typical home are under have continuous pressure, and if there’s a leak or break, water will run out until it’s shut off or fixed. Small leaks inside walls are notorious for causing a lot of damage. These leaks are often slow and gradual, so damage builds up and compounds itself over a period of time. Typically, home-owners  don’t see the problem until it’s too late. When you find water damage in your home, don’t panic! Call us today

Kitchen Fire in Indianapolis, IN

This kitchen fire in Indianapolis caused severe damage to the home. The debris on the countertops is the ceiling drywall and insulation. The fire started on the stove behind the refrigerator and burned the wall and ceiling. The smoke and heat were so intense that as a result, the kitchen cabinets, countertops, walls and floors all needed removed and replaced. One of the many benefits of working with SERVPRO of Indianapolis West is that we manage every aspect of fire damage restoration, from your very first call to us, to final walk-through. You, the homeowner, have only one contact during the entire process. We oversee every step to get you back into your home as quickly as possible.

Mold Remediation in Indianapolis, IN

This photograph shows mold damage inside the walls of a storage unit. Our moisture meter readings were extremely high meaning the inside the wall cavities were wet. After we removed the walls in this unit, we cleaned the metal framing with an antimicrobial solution. The walls were then rebuilt and painted to complete the job. The Property Manager that hired us was very happy with our work and recommended us to their District Manager. We make mold damage “Like it never even happened.” Click here to learn more on the benefits of using SERVPRO of Indianapolis West for mold remediation.

Commercial Water Damage in Indianapolis, IN

This picture shows the hallway of a commercial building in Indianapolis with water damage. The fire suppression system went off accidentally, causing water to flood the hallway and some of the rooms. We were called out to dry this hotel at 3 a.m. There’s never a good time for a water damage emergency, that’s why we’re always open, even on holidays. We’re available 24 hours a day, 7 days a week, to help clean up your water damage emergency and restore the site. Click here for more information on our Commercial Services.

Storm Damage in Indianapolis Indiana

A strong storm rolled through Indianapolis with heavy winds and rain. This house caught the brunt of a strong gust that caused a large tree limb to fall on the roof. In this picture, you can see a huge hole left behind after the tree limb was removed. The damage caused from the limb allowed rain to enter the attic, which saturated the insulation and ceiling drywall. A tarp was used to cover the area and secure the home from further damage. We replaced the insulation and damaged drywall, then properly dried the attic in just two and a half days. Finally, we completely replaced the roof on this home and made it "Like it never even happened." If you experience storm damage in Indianapolis, call the Storm Restoration Experts at SERVPRO of Indianapolis West. 317-243-3149

Trauma and Crime Scene Cleanup in Indianapolis

Bereaved families are often unprepared to assume the task of cleaning a residence following an unexpected passing of a family member or friend. If you have the need for Biohazard Cleanup in Indianapolis we can help by removing and disposing of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. SERVPRO of Indianapolis West Professionals are committed to providing safe, courteous cleanup and restoration services to protect the health of family members and to help preserve their memories of the deceased.

Lightning Fire Brownsburg, IN

This photo shows a two-story home in Brownsburg Indiana that suffered a lightning strike during a summer storm last year. As you can see, the home’s exterior suffered a lot of fire damage. The lightning strike hit the first floor of the home, causing a fire that burned the wood framing and melted the vinyl siding. The flames spread to the inside of the house, causing significant burning and smoke damage. You can see one of our Fire Restoration Technicians preparing to tarp up the exterior to protect the home from further damage. SERVPRO of Indianapolis West completed a full fire restoration on this Brownsburg home and quickly got the family back to their normal lives. If you reside in Indianapolis or the surrounding area and have a sudden need for home restoration after an unexpected disaster, give us a call for emergency service at 317-243-3149.

Mold Remediation in Indianapolis, IN

Mold is miserable. Mold is natural and found almost everywhere, indoors and outdoors, but not usually like you see in the photo here. If you find mold like this in your home or business, it’s best to be cautious and do not touch or disturb it. Call a Mold Remediation Specialist. The outbreak seen here is black mold and can be very dangerous, especially for asthmatics and the elderly. Mold is present nearly everywhere, and all it needs to grow quickly and colonize is high humidity and a food source. A higher-than-normal humidity level in this home and the organic materials in the drywall combine to make the perfect environment for this black mold to thrive.

Ensuring Your Property Is Dry

At every water damage SERVPRO of Indianapolis West is called to, we carefully take moisture readings of the affected areas before, during and after the drying process. Our Water Restoration Technicians Monitor and Record moisture levels daily to ensure your property is drying properly. In this photograph you see a digital surface meter being used on a wall. We also use meters that penetrate the surfaces to test moisture levels inside walls and floors. This moisture testing procedure is critical to confirm your home or business is ready.

Garage Fire in Indianapolis, IN

This photograph shows heavy fire and smoke damage to a garage in Indianapolis, IN. This fire was ruled an electrical fire that started inside the wall just below the small window. The fire and smoke damage was so severe that we needed to (gut) the entire garage. The term (gut) means that we removed all of the building materials right down to the wood framing. Thankfully, no one was injured in this fire that nearly destroyed this garage. Our Highly Trained Fire Restoration Technicians cleaned and restored the structure and finished two weeks ahead of schedule. The homeowners were relieved to have their garage back and even happier it was finished earlier than anticipated. They were so pleased with our service that they called their insurance agent and gave a us a five star review. We’re very happy to help this family get their property back after a terrible fire nearly destroyed it.

Commercial Water Damage in Indianapolis, IN

This Commercial water damage happened as a result of loose trim around the front doors. Heavy winds pushed water up under the door soaking the carpet and drywall near the door. The manager at this shoe store in Indianapolis noticed the wet carpet on Saturday morning when she went to open the store for business that day. Our 24 Hour Emergency Service Crews were on site within two hours of notification to begin the drying process. Fire and water damage doesn’t always happen during normal business hours, that’s why SERVPRO of Indianapolis West is always open for emergency service. Call day or night, 24 hours a day, 7 days a week. 317-243--3149

Mold Remediation in Indianapolis, IN

This photograph shows the first of several walls removed in this bathroom. Our moisture meters were reading very high levels inside the wall cavities. After we removed all of the walls in this bathroom, we cleaned the wood framing with an antimicrobial solution then encapsulated them with an oil-based paint. The bathroom walls were rebuilt then painted and this mold job was made “Like it never even happened.” If you need Mold Remediation in Indianapolis, whether residential or commercial, you can trust SERVPRO of Indianapolis West to get the job done right. 317-243-3149

Storm Damage in Indianapolis Indiana

Severe weather and thunderstorms in Indianapolis in spring is as common as a cornfield all summer or an Indy Car in May. While we can't predict exactly where and when a storm will strike, we can help you prepare for one. Here is a link to The American Red Cross Storm Tips with some very important tips for severe weather preparedness. If storms damage your Indianapolis home or business, SERVPRO of Indianapolis West has the expertise and industry knowledge to restore your property quickly. Floods and storms don't wait for normal business hours, and neither do we. You can count on an immediate response from our highly trained technicians, available 24 hours a day, 7 days a week.

Water Damage in Indianapolis, IN

In this photograph you see a water extraction tool we use when applicable. The rideable water extractor has rollers that provide both suction and compression forcing water to the surface then pulling the water away, not allowing the water to be reabsorbed back into the carpet and pad.

We are water damage restoration specialists and are ready to restore your Indianapolis home back to pre-water damage condition. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO of Indianapolis West uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry. Call us 24/7 for emergency water extraction and dry out. 317-243-3149.

House Fire Board Up in Indianapolis, IN

This shows an emergency fire board-up that we did in the harsh subzero winter of 2018. It's important to properly secure the structure shortly after the fire is extinguished. There are security and safety issues to keep in mind. The contents and personal effects of the homeowners need to be protected. Often, we see the fire department cut holes in the roof to help in the firefighting efforts. By covering any broken windows or holes, we can keep out any weather elements or curious critters looking for a place to nest. After we complete the emergency board-up services, you can count on the experts at SERVPRO of Indianapolis West to fully restore your Indianapolis home or business. Call us 24/7 day or night for immediate dispatch. 317-243-3149. We're always open!

Mold Damage In Indianapolis, IN

The goal of containment is to limit the spread of mold throughout the building or home in order to minimize the exposure of remediators and building occupants to mold. We do this by creating physical barriers consisting of a single layer of 6-mil fire-retardant polyethylene sheeting enclosing the affected area. 

Maintaining the containment area under negative pressure will keep contaminated air from flowing into adjacent, uncontaminated areas and possibly spreading mold. A fan exhausted to the outside of the building can be used to maintain negative air pressure. Call SERVPRO of Indianapolis West 317-243-3149. We're Highly Trained Mold Remediation Specialists. We specialize in water and mold damage restoration, with advance training in restoration techniques and the experience and specialized equipment to quickly restore your property.

Commercial Warehouse Fire in Indianapolis, IN

Our fire damage restoration expertise goes beyond homes and apartments. Businesses have fires and need to be cleaned and restored, too. This is a warehouse on the southwest side of Indianapolis that suffered a fire loss. Smoke and soot migrated to every corner of this 120,000 square foot building. In this photograph, SERVPRO Fire Restoration Technicians work hard to clean and restore the structure and its contents. If a fire damages your Indianapolis business, you can trust that SERVPRO of Indianapolis West will ramp up to fit any size disaster. We understand that time is money, and will get you back to business as quickly as possible. Call the fire and water restoration experts and we'll respond immediately to help minimize downtime and save you money. 317-243-3149

Commercial Water Damage Indianapolis, IN

SERVPRO of Indianapolis West has the experience and training to handle your commercial water damage. Our certified Water Restoration Technicians identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.

If you need commercial water removal and dehumidification in Indianapolis, call the service professionals of SERVPRO of Indianapolis West. We're always open 24/7 day or night for immediate service. SERVPRO is dedicated to responding immediately when you call. We always have a live SERVPRO representative to take your call and assist you. 317-243-3149.

Storm Damage in Indianapolis, IN

We're ready to help you get back your home or business from storm damage in Indianapolis.

Winter spring or summer, storms come in all different ways. We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. 

Floods and storms don't wait for normal business hours, and neither do we. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week. SERVPRO of Indianapolis West 317-243-3149

Mold Inspection for Your Indianapolis Home or Business

Mold damage doesn't always occur in places where we can easily  see it. Often, mold will grow in areas of your home or business that are well hidden and out of sight. The professionals at SERVPRO of Indianapolis West understand how mold grows and where to find it. More importantly, we know how to mitigate it. Crawlspaces and basements are notorious for high humidity, the ideal environment for mold spores to propagate. The attic of your home can also provide a breeding ground for mold if it's not well ventilated.

Our expert mold remediation specialist will thoroughly inspect your home or business, then establish a plan to mitigate and restore your property. If you think you have a need for mold mitigation in your home or business, call SERVPRO of Indianapolis West today to schedule an inspection. We're dedicated to responding immediately when you contact us. 317-243-3149 

Our shelves are stocked and we're ready to help!

SERVPRO is ready for whatever comes our way. We have the training, experience and equipment to handle large commercial flooding or residential water damage emergencies. Whether your water disaster strikes in a small office building or a big box store, we'll respond quickly to mitigate the damage and manage the restoration project through to it's completion.

Our highly trained technicians use top-of-the-line equipment to make your business shine again. SERVPRO of Indianapolis West is always open and prepared for the unexpected. Our advanced training and industry knowledge give us the advantage to better serve you. Call us 24/7 day or night for emergency services. 317-243-3149

Winter Storms Indianapolis, IN

It's not always springtime that brings damaging weather. Winter can be equally devastating to our property, bringing heavy snow, frozen pipes and ice damns. Icicles hanging along the edges of your house may look beautiful, but they spell trouble. That's because the same conditions that allow icicles to form also lead to ice damns. These solid pieces of ice build up along the edges or roofs and block water from draining properly.
Damns can tear off gutters, loosen shingles, and cause water to back up and pour into your house. The results aren't pretty: peeling paint, warped floors, stained and sagging ceilings. Not to mention soggy insulation in the attic. When insulation gets wet, it loses it's ability to retain heat, and becomes a magnet for mold and mildew.
Proper insulation in your attic will greatly reduce the chances of experiencing these conditions. But if you do, call SERVPRO of Indianapolis West to dry and repair any damage caused by winter storms. 317-243-3149

Mold Cleanup in Indianapolis, IN

This mold damage is the result of a shower leak from the bathroom above this first floor bedroom. The actual cause of the damage was the showerhead shooting water onto the drywall above the bathtub. The showerhead was filled with mineral deposits, which resulted in a partial clog and a shooting stream of water. Each time someone used the shower, water shot onto the drywall and migrated down to the first floor ceiling. This bedroom was nearly empty and not being used by the homeowners. With the continuous moisture from the leak and high humidity in the summertime, the mold prospered and spread quickly. We specialize in water and mold damage restoration, with advance training in restoration techniques and the experience and specialized equipment to quickly restore your property. Call us to service your home or business in Indianapolis for expert mold remediation. 317-243-3149.

When Storms Strike We Dress For Success

You wouldn't want to catch a 90 mph fastball without the proper catchers gear, would you? Just like a catcher behind home plate, we wear personal protective equipment to keep us safe while on the job. We don't need to dodge any split-finger fastballs, but the hazards in the restoration industry are many, and we need to be protected at all times. Personal protective equipment (PPE) refers to respirators, protective clothing, helmets, goggles or other garments or equipment designed to protect our bodies from injury or infection. We use and wear PPE every day. The nature of our business requires us to use it more often than not. Call the service professional of SERVPRO of Indianapolis West. We're always prepared for the unexpected. 317-243-3149

Preventing a Flood to Your Indianapolis Home

An ounce of prevention is worth a pound of cure.  

Pressurized water supply lines are one of the leading reasons that a home may suffer a flood. Take time to inspect your supply lines and replace them if they appear cracked or show signs of deterioration. You can help prevent a flooding disaster by inspecting these key areas: refrigerator lines, washing machine hoses and toilet supply lines. These supply lines are normally easily accessible and can be changed out with pliers or an adjustable wrench. If you don't feel comfortable doing this yourself or if you need assistance, a family member or local handyman could help you.

Winter Storms and Ice Dams Indianapolis, IN

The relentless power of Mother Nature is on full display in this picture. A massive ice dam redirected the water run-off under the roof making this ceiling collapse. Once the drywall is saturated, its strength is lost and the water and insulation came crashing down.

A job like this is no problem for us. We specialize in flooding and storm damage restoration, the cornerstone of our business. A major storm-related water damage like this one is no problem for SERVPRO of Indianapolis West. We have extensive water damage and storm restoration training that allows us to make it “Like it never even happened.”  317-243-3149

Mold Damage in Indianapolis, IN

When a home suffers a water damage event, a mold infestation can arise and spread throughout a home in 48-72 hours. Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem like you see in this picture. 

That's where we can help. SERVPRO of Indianapolis West understands mold and mold growth and will remediate the mold in your home or business and make it "Like it never even happened."

We’re dedicated to responding immediately when you contact us. Call us today to schedule an inspection in your home or business.317-243-3149.

Commercial Water Damage in Indianapolis, IN

This picture was taken in the hallway of a hotel on the west side of Indianapolis that experienced a major water damage due to the activation of the fire sprinkler system.

Water filled three rooms on the fifth floor then migrated down to the fourth and third floors below. You can see our equipment here drying the hallway on the fourth floor.

Anytime a water or fire damage occurs in a commercial environment, revenue and productivity are negatively affected. That's why it's important to call the professionals at SERVPRO of Indianapolis West. We understand the importance of getting your commercial property back up and running as soon as possible so that you can get back to business as usual.     

SERVPRO's Proprietary Cleaning Chemicals

SERVPRO has proprietary cleaning chemical made by our very own Chemist in Gallatin Tennessee. This is a photo of our house chemicals ready to clean and sanitize your commercial facility. SERVPRO of Indianapolis West offers commercial cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Call us if you need emergency services or to schedule general cleaning. 317-243-3149

Our cleaning services include the following:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism and Graffiti 

Contents Restoration in Indianapolis

When a house fire occurs in Indianapolis you can trust us to help with your homes contents.

We carefully inventory all contents and safely pack them for a move to our secured warehouse. This allows our crews to properly clean and restore your homes structure without the chance of further damage happening. The contents of your home are carefully cleaned and restored then returned after the structure restoration is completed. For contents cleaning and fire restoration you can trust SERVPRO of Indianapolis West to get the job done right. We proudly serve Indianapolis, Speedway, Clermont and surrounding areas. Call us day or night 24/7 317-243-3149.

House Fire in Indianapolis, IN

This home caught fire because of faulty wiring within the walls on the second floor. The windows were knocked out by the fire department for proper ventilation. This action actually results in less damage to the home in the long run. 

Our first priority was to secure the home and its contents by boarding up the windows and making sure that all doors are locked.

We fully restored this home and helped the family get back their life that the fire took from them. It feels great to be able to help the Indianapolis community when house fires occur, because we make it 'Like it never even happened."

Sewage/Toilet Backup in Indianapolis, IN

Water from a sewer backup should be considered very dangerous and dealt with as quickly as possible. A mop and common household cleaning products may not be enough for black water intrusions. Special training and equipment is necessary to clean this type of contamination. If this happens in your home or business call us ASAP and we'll send a team of trained and certified Water Restoration Technicians to the rescue. Call us day or night 24/7 for immediate service. SERVPRO of Indianapolis West 317-243-3149

Deodorization in Indianapolis

This is a Hydroxyl generator. We use this machine to deodorize the air and surfaces in homes and offices due to fire, cigarette & cigar smoke and also flooding. Here is how it works, the machine is able to create hydroxyls by drawing air into the ultraviolet (UV) processing chamber of the machine where it uses UV wavelengths to convert humidity to hydroxyls. 

Hydroxyls decompose inorganic and organic compounds both in the air (gasses and aerosols) and in surfaces; wherever they come in contact with the compounds. We have had great success with this machine in homes and businesses. If you are in need of deodorization give us a call at 317-243-3149 

Fire Board Up in Indianapolis

This house needed to be secured after the fire was put out. Often times the windows and doors are broken and holes cut in the roof to properly vent the home so the fire department can extinguish the fire. Other reasons for a board up might be a break in or a tree falling on your house during a storm. SERVPRO on Indianapolis West offers 24/7 Emergency Board Up services, call us at 317-243-3149 

After Hours Water Damage in Indianapolis

When an Indianapolis area water emergency call comes in, our highly trained Water Restoration Technicians get called into action. Water damages don't always happen during normal business hours. That is why we always have a team of technicians on call 24/7 to serve your residential or commercial restoration needs. Call SERVPRO of Indianapolis West for immediate dispatch for residential and commercial service in Indianapolis and surrounding areas. 317-243-3149