Water Damage Categories

8/16/2018 (Permalink)

Three water damage categories.

SERVPRO uses three different categories to define a water damage. Below, I’ll cover each category and examples of them.

We categorize water damages for a couple of different reasons. First, is to know and understand what level of precaution our water damage restoration technicians must use to stay safe while working in the environment. Second, we need to understand what materials the water has come in contact with to determine the proper cleaning process and also the restorability of building materials and contents.

Once we’ve determined the category of the water damage, we can then proceed with restoration catering to each category. For instance, building materials and contents in a Category 1 environment have a high chance of being fully restored, while materials and contents in a Category 3 environment have little to no chance of being restored.

Category 1 Water

Refers to a source of water that does not pose a substantial threat to humans. This water is classified as “clean water.” Examples are broken water supply lines, tub and sink overflows and appliance malfunctions that involve water supply loss.

Category 2 Water

Refers to a source that contains a significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or exposed to. This water is classified as “grey water.” Examples are sump pump failure, some toilet overflows from the water trap up, and discharged water from dishwashers or washing machines.

Category 3 Water

Refers to water that contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. This is classified as “black water” and is grossly unsanitary. Examples are sewage backups, flood waters and water from rising rivers and streams. Category 2, grey water that is not promptly removed, or has remained stagnant, may be re classified as Category 3.

SERVPRO of Indianapolis West to the rescue.

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution. You can rest assured that SERVPRO of Indianapolis West has the expertise and training to properly mitigate any type or category of water damage, whether residential or commercial. Our Highly Trained Technicians will respond immediately when you call us. We’re always open for emergency water damage service, even nights and weekends.